Philippines AP staffing guide
Attachment-completeness rules for AP invoice packets
Define what a reviewable packet contains and how to stop incomplete attachments from moving forward.
Direct answer
What this role should do
Define completeness by invoice lane, check readability and identity, and stop the packet when the required source is missing or unusable.
Define “complete” by invoice type
A purchase-order invoice may need the order and receipt evidence; a non-PO invoice may need a business owner and approval trail. Write the rule for each lane.
Check page count, readability, and whether the attachment belongs to the invoice identifier.
Record missing evidence precisely
Name the missing page or source and send one focused request. Do not mark a packet complete because a file exists if it cannot be read or tied to the invoice.
Keep the item stopped until an owner resolves the gap.
Review packet quality
Sample complete packets for source traceability and stopped packets for clear next actions.
If the same attachment problem recurs, improve the intake instruction or vendor request.
Common questions
Accounts payable virtual assistant FAQs
What does complete mean?
It means the required evidence for that invoice type is present, readable, and tied to the correct identifier.
Is any attached file sufficient?
No. A file can exist while still being unreadable, unrelated, or missing the required page.
International Labour Organization guidance on remote work arrangements reinforces why remote role briefs should document expectations, communication rhythms, and accountable handoffs.
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